As part of our continuing commitment to quality improvement, control and performance, Concrete Products Australia (CPA) places special emphasis on the welfare of our employees and understanding our clients’ requirements. Continual improvement of the quality management system is paramount to our continued success in our industry.
Major importance is attached to the Company’s competitiveness based on consistent quality of product that has traditionally lead to repeat business resulting from customer satisfaction.
Consequent objectives of the management and personnel of Concrete Products Australia (CPA) are to:
The Quality Management System outlined is designed to satisfy the requirements of AS/NZS ISO 9001:2015 and has the full support of management and personnel of Concrete Products Australia (CPA) and its successful implementation and maintenance is a commitment by them. Proper adherence and participation to all quality related activities are a requirement of all personnel of Concrete Products Australia (CPA).
The Quality System excludes the requirements for “Design and Development”.